1 of 5 regions · 3 articles · 2 outlets
Sichuan city's 12345 hotline drops top satisfaction targets, allowing unsatisfactory ratings
Ya'an in Sichuan adopted assessment guidance that does not pursue high satisfaction and resolution rates and allows reasonable unsatisfactory tickets. The change has prompted wider discussion of problems with China's 12345 citizen hotlines.
Coverage over time
| Bucket start | United States | Europe | India | China | Russia |
|---|---|---|---|---|---|
| 26 Oct, 18:00 | 0 | 0 | 0 | 1 | 0 |
| 29 Oct, 18:00 | 0 | 0 | 0 | 1 | 0 |
| 31 Oct, 06:00 | 0 | 0 | 0 | 1 | 0 |
First reported by People's Daily OnlineState media: Government-run or government-controlled
What each region is saying
- United States
Not covered.
- Europe
Not covered.
- India
Not covered.
- China3
马上评｜12345热线调整受理范围不等于服务打折
The Paper - Russia
Not covered.
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